NVIDIA and Amdocs Deliver Customized Generative AI to Telco Trade

The telecommunications {industry} — the spine of as we speak’s interconnected world — is valued at a staggering $1.7 trillion globally, in line with IDC.

It’s a large operation, as telcos course of tons of of petabytes of information of their networks every day. That magnitude is just growing, as the entire quantity of information transacted globally is forecast to develop to greater than 180 zettabytes by 2025.

To satisfy this demand for knowledge processing and evaluation, telcos are turning to generative AI, which is bettering effectivity and productiveness throughout industries.

NVIDIA introduced an AI foundry service — a group of NVIDIA AI Basis Fashions, NVIDIA NeMo framework and instruments, and NVIDIA DGX Cloud AI supercomputing and companies — that provides enterprises an end-to-end resolution for creating and optimizing customized generative AI fashions.

Utilizing the AI foundry service, Amdocs, a number one supplier of software program and companies for communications and media suppliers, will optimize enterprise-grade giant language fashions for the telco and media industries to effectively deploy generative AI use circumstances throughout their companies, from buyer experiences to community operations and provisioning. The LLMs will run on NVIDIA accelerated computing as a part of the Amdocs amAIz framework.

The collaboration builds on the beforehand introduced Amdocs-Microsoft partnership, enabling service suppliers to undertake these functions in safe, trusted environments, together with on premises and within the cloud.

Customized Fashions for Customized Outcomes

Whereas preliminary functions of generative AI used broad datasets, enterprises have develop into more and more targeted on creating customized fashions to carry out specialised, industry-specific abilities.

By coaching fashions on proprietary knowledge, telcos can ship tailor-made options that produce extra correct outcomes for his or her use circumstances.

To simplify the event, tuning and deployment of such customized fashions, Amdocs is integrating the brand new NVIDIA AI foundry service.

Geared up with these new generative AI capabilities — together with guardrail options — service suppliers can improve efficiency, optimize useful resource utilization and flexibly scale to satisfy future wants.

Amdocs’ International Telco Ecosystem Footprint

Greater than 350 of the world’s main telecom and media corporations throughout 90 nations benefit from Amdocs companies every day, together with 27 of the world’s prime 30 service suppliers, in line with OMDIA.(1) Powering greater than 1.7 billion every day digital journeys, Amdocs platforms impression greater than 3 billion individuals world wide.

NVIDIA and Amdocs are exploring a number of generative AI use circumstances to simplify and enhance operations by offering safe, cost-effective, and high-performance generative AI capabilities.

Preliminary use circumstances span buyer care, together with accelerating decision of buyer inquiries by drawing data from throughout firm knowledge.

And in community operations, the businesses are exploring methods to generate options to handle configuration, protection or efficiency points as they come up.

(1) Supply: OMDIA 2022 income estimates, excludes China.

Keep updated on the most recent NVIDIA generative AI information and applied sciences and Microsoft Azure AI Information.

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